Made2Matter requires that each customer understands the following before ordering.
- Designs are copyright of Made2Matter
- Prices include envelope and printing where applicable.
- Samples are as per individual price. Postage on samples is free.
- Customer understands that colours in the images displayed on the website may vary slightly from the colours of the final product. Clients are advised to order samples befopre placing a full order.
- Allow upto 8 weeks for delivery for wedding stationery, due to the handmade nature of Made2Matter products. If you require your order any sooner please contact us.
- All products are handmade and for this reason the products may vary slightly from one example to the next, but this will be kept to a minimum. This is what makes your stationery unique.
- A 50% deposit (of order value) is required when placing an order by phone /email and is non refundable. In the case of the Indian wedding scrolls, the full amount is payable upon placing the order
- A proof of each stationery item will be sent to you. The proof should be signed and returned. Revised changes must be made clearly in writing.
- Any Changes made once the proofs are signed off may be subject to additional costs.
- Significant changes to your order will incur additional costs as this may involve purchasing additional materials.
- Once the order is complete, you will be informed and payment will need to be received and cleared before dispatch.
- Complete wedding orders are dispatched by Royal Mail Recorded Delivery.
- Delivery charges vary in accordance with order size.
- All orders are carefully packed to avoid any damage in transit. Any damage must be reported within 24hrs of receipt.
- If there are any discrepancies with your order or you are not satisfied, please notify us wthin 24hrs of receipt.
- We cannot be held responsible for damage which occurs when you post the individual items to your guests.
- All items remain the property of Made2Matter until paid for in full.
Your statutory rights are not affected.
